Short answer: pick a power dialer for one-rep-one-line selling, a predictive dialer for big lists and call centers, and click-to-call for high-value accounts.
Auto dialer comparison guide
Auto Dialer vs Predictive Dialer vs Power Dialer
"Auto dialer" is the umbrella term. Power and predictive dialers are two kinds of auto dialer. Here's how they differ, which one fits your team, and what each costs.
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The three types side by side
Every seat includes unlimited talk*, local presence and automatic follow-up. The difference is how many lines dial at once.
Click-to-call (preview)
Lines per rep: 1. You see the contact, then click to call. Best for high-value accounts and appointment setting. Basic: $49/user/mo.
Power dialer
Lines per rep: 1. The next call starts the moment you hang up, with no dead time. Best for inside sales, real estate and insurance. Power: $119/user/mo.
Predictive dialer
Lines per rep: up to 3. Dials several numbers at once and connects the rep to whoever answers. Best for large lists and call centers. Predictive: $169/user/mo.
What is the difference between an auto dialer and a predictive dialer?
An auto dialer is any software that places calls from a list automatically. A predictive dialer is the fastest type of auto dialer: it calls several numbers at the same time and only connects a rep when someone answers. That means more conversations per hour on large lists, but reps get less time to prepare for each call.
A power dialer sits in the middle. It dials one number per rep and starts the next call as soon as the last one ends. Every answered call reaches a rep who is ready, which suits relationship-driven selling.
How to choose
Solo agent or small team
Start with a power dialer. One line keeps every conversation personal, and you still remove all the manual dialing.
Call center or big lists
Use a predictive dialer. Running up to 3 lines per rep gives you the most live conversations per hour.
Few, high-value leads
Use click-to-call so reps can review notes and history before each call.
A mix of both
Mix seat types on one team. Closers on Power, prospectors on Predictive.
Power dialer vs auto dialer
People often search "power dialer vs auto dialer" as if they were rivals. A power dialer is an auto dialer: one that calls a single number per rep and moves straight to the next contact when the call ends. If you need a simple answer, "auto dialer" describes the whole category, and "power" and "predictive" describe how fast it dials.
Pricing for each dialer type
Every seat includes unlimited talk*, 200 texts per user each month, local presence and one-click voicemail drop. No seat minimum, no contract.
Basic
Click-to-call. Your list is lined up and you click to place each call.
$49/user/mo
- Assisted click-to-call
- Unlimited talk*
- 200 texts per user each month
- Local presence included
- One-click voicemail drop
Most popular
Power
Auto dialer. The next call starts as soon as you finish the last one.
$119/user/mo
- Everything in Basic
- Hands-free auto power dialing
- Calling-hours and DNC rules applied
- Call outcomes trigger follow-up
- Recordings and transcripts
Predictive
Multi-line. Dials up to 3 numbers at once and connects whoever answers.
$169/user/mo
- Everything in Power
- Predictive dialing, up to 3 lines
- Built for call centers and big lists
- Live team wallboard
- Mix seat types on one team
Auto dialer vs predictive dialer FAQ
Is a predictive dialer an auto dialer?
Yes. A predictive dialer is a type of auto dialer that calls several numbers at once and connects reps only to answered calls.
Which is better, a power dialer or a predictive dialer?
Neither is better for everyone. A power dialer suits smaller teams and personal selling. A predictive dialer suits call centers working large lists who want the most conversations per hour.
How many lines does a predictive dialer use?
AutoDialer.net's predictive seat dials up to 3 lines per rep at once.
Can I switch between dialing modes?
Yes. You can mix Basic, Power and Predictive seats on one team and change seats as your needs change.
Which dialer type is most compliant?
All three must follow the TCPA, TSR, state laws and DNC rules. Power and predictive dialing on AutoDialer.net wait for each contact's local calling hours and respect your call limits. See our auto dialer laws guide.